Membership Terms & Conditions

Last updated: June 7th, 2026

By enrolling in the Mellow Bar Membership program, you agree to the following terms:

1. Membership Fee & Billing

  • The membership fee is $80 per month, charged automatically to your preferred payment method on your renewal date, which will be the same date you originally signed up. Membership fees are non-refundable once charged.

2. Membership Cancellations & Changes

  • To cancel your membership, a request must be submitted at least 30 days before your next scheduled payment date.

  • Cancellations can be completed by:

  • If a cancellation request is submitted after a billing date and before the next scheduled billing date, the upcoming scheduled membership payment will still be processed. Your membership will remain active through that billing cycle and will terminate thirty (30) days after the upcoming scheduled payment date.

  • After thirty (30) days (notice period), all membership benefits will remain available. Any unused vouchers or membership credits must be redeemed before the membership termination date and will expire upon cancellation. Unused vouchers and credits are non-transferable, non-refundable, and do not roll over after the membership ends.

  • No refunds or partial credits will be issued after the membership payment has been processed.

3. Monthly Member Credit Rollover

  • Members receive one complimentary manicure credit per billing month.

  • Unused credits may roll over for up to three (3) months.

  • Members may hold a maximum of three (3) unused credits at any time.

  • Upon the issuance of a fourth monthly credit, the oldest unused credit will expire.

  • Credits have no cash value, are non-transferable, and expire upon membership cancellation.

4. Freezing Membership

  • As of June 18th, 2026, membership can be paused for up to 3 months.

  • Membership billing will be paused for the approved pause period.

  • Any unused membership credits and unused vouchers will remain valid. Their rollover eligibility will simply pause and resume when membership is reactivated.

  • When membership resumes, billing date will reset to new resume date.

  • If members decide not to reactivate membership, they need to notify Mellow Bar at least 30 days before scheduled resume date. Otherwise, membership will automatically resume, and recurring membership charge will be processed on the resume date.

  • While membership is paused, membership benefits, including complimentary soak-offs, member pricing, discounts, and the ability to earn or redeem membership credits, are not available.

If member expect to be away for an extended period, canceling your membership with the required advance notice may be a better option.

5. Included Services

  • Each month, members receive a voucher for 1 Japanese Gel Manicure (or equivalent voucher of $70) added to their profile.

    • The included manicure or voucher will roll over for up to 3 months from the issuing date.

    • The equivalent voucher of $70 may be used on any services that must be over $70 in price and can only be used in full at once.

  • Members also receive free unlimited soak-offs, $10 off refill services, 1 free birthday pedicure per year (must be an active member during your birthday month), 10% off gift cards ($150+), $10 off on extension + full sculpting refill and 15% off retail partner brands.

    • Unlimited free soak-offs include Japanese gel soak-off from us, gel soak-off from another salon, extension soak-offs, pedicure soak-offs, etc.

    • The free birthday pedicure is a Dazzle Dry pedicure with R/CUBED Footcare Treatment add-on, and cannot be booked with Atelier Artists and Art Director. Option to upgrade to a Japanese Gel pedicure requires an additional fee.

    *Services are subject to availability, particularly for Top Nail Artists or high-demand dates. Booking services which original amount does not equals to the voucher and membership credits, members understands remaining amount will be charged based on the original price. Booking with higher tier nail technician and adding extra services will result in different prices.

    *For purchase of discounted gift cards, please reach out to the Mellow Bar Customer Service team:

    • Call: 833-812-8882

    • Text: 908-731-0389

    • Email: hello@mellow-bar.com

6. Appointment Cancellations & No-Shows

  • If a member cancels or reschedules an appointment within 24 hours of the scheduled time, a late cancellation fee equal to 50% of the original service price will apply. This fee will be added to the member’s profile as a credit, which does not expire and may be used toward product purchases, service add-ons, or a second manicure within the same 30-day period.

  • If a member fails to show up for an appointment without providing notice, it will be treated as a no-show, and our cancellation and no-show policy will apply.

7. Service Checkout

  • Members must “check out” at the front desk after each service, including in the case of fully complimentary services.

8. Gratuity

  • Gratuities are not included in the membership and are based on the full service price, not the discounted membership rate. Our front desk associates will let you know of the full service price at checkout.

9.Missed or Late Payments

  • If a payment cannot be processed, Mellow Bar reserves the right to suspend or cancel the membership until the payment issue is resolved.

10. Termination by Mellow Bar

  • Mellow Bar reserves the right to suspend or terminate a membership at its discretion, including but not limited to cases of nonpayment, violation of policies, or inappropriate conduct.

11. Modifications to the Membership

  • Mellow Bar reserves the right to modify or discontinue the membership program or its terms at any time. Members will be notified in advance of any significant changes.

12. Non-Transferable

  • Membership benefits are non-transferable and may only be used by and on the registered member.