Mellow Bar
Membership
Policy
* Mellow Bar membership annual fee is $99. Will be automatically charged every year.
* Mellow Bar memberships are non-transferable and may not be shared.
* Annual membership payment is non-refundable.
* Mellow Bar reserves the right to change salon policies, regulations, and pricing at any time upon providing reasonable notice.
* Mellow Bar membership will only be opened for signup 3 times of the year. All clients will receive a notification about sign up opportunities through email.
* Membership spots are first come first serve. Mellow Bar can not guarantee all clients who filled out sign-up form will be accepted as members
1
Mellow Bar Membership Benefits and Gratuity
-
10% off all services, excluding massage, nail design add-on services and gratuity
-
10% off all retail (Excludes gift cards)
-
10% off Japanese-style Foot Care
-
20% service tips for each service before discount will automatically added to the appointment when checking out. 100% of the service tips will to the nail technician who helped you.
2
Can others use my membership with my consent?
-
Unfortunately Mellow Bar membership can only be used by the membership account holder(.) Lending your membership account to others will cause cancellation on appointments or temporarily termination on membership
3
Can I get a refund or credit if I don’t use my membership?
-
Unfortunately, the annual membership fee is non-refundable regardless of usage.
4
Can I freeze my membership when I travel?
-
Each member can freeze up their membership up to two months per calendar year, in one-month increments. We cannot freeze for partial months. If you’d like to freeze your membership for longer, you’ll need to cancel and re-start when you are ready. In the case of pregnancy, military deployment, or if a medical accommodation is needed, please contact us for alternative options. Please note that if you cancel your membership and restart a new one, we cannot guarantee your original membership pricing.
5
Late Cancellation and No Show Policy
-
Mellow Bar’s late cancellation policy still complies, but your first cancellation in a 30 day period, will be applied as store credit with no time limit for you to use. Each subsequent late cancellation fee will be charged as normal.
-
In case of No Show, Mellow Bar No Show Policy still complies, no exception will be made
6
Payment Method Policy
-
Failure of payment will cause your Membership to be temporarily disabled until we receive an updated payment method. During the disabled period we are unable to offer member discounts. Any services booked during the disabled period will be charged as non-member price.
-
If Mellow Bar does not receive a valid updated payment method in 7 days, your membership will be automatically discontinued. You will need to join the waitlist in order to activate a new membership.
-
All failed payments including late cancellation fee, no-show cancellation fee, membership fee will cause a temporary freeze on the account. No appointments can be booked until a new valid payment method is provided.
7
Termination
-
A 30 day written notice before your next scheduled payment is required to cancel an annual membership plan. No refunds will be issued after annual membership due has been charged or paid in full.
8
Auto-Renewal
-
Your membership will automatically be renewed at the end of the annual term, unless you submitted a written request to terminate your membership 30 days prior to the renewal date. The written request can be in email and send to hello@mellow-bar.com or text message form to (908) 731-0389.
9
Promotion, & Discount Policies
-
In general, holiday and gift specials are already discounted and will not be combined with other discounts, packages, promotions, or other special offers. Should other current promotional discounts or offers turn out to be a better deal, we will happily do our best to ensure your satisfaction.
*
Mellow Bar Salon Policy Applies To All Members.
-
Mellow Bar reserves all rights for final explanation and all rights to refuse membership and services.